1. Product coverage: Including Hinen hybrid inverter, Hinen off-grid inverter, Hinen battery, portable power station and accessories included with the product.
2. Country and region coverage: Available in Europe only. The warranty coverage depends on the consistency of the country of sale, the country of installation, and the country of after-sales service.
3. Warranty claim: In general, the serial number (SN number) of the product must be provided to claim the warranty. Please be careful to save the original purchase invoice/installation file or receipt. If required, the customer will need to present these documents to claim the warranty.
4. Warranty period: The standard warranty period begins on the date of first installation of the product or 6 months after the date of production, whichever is earlier.
5. Validity of the warranty agreement: only on the basis of the official sales contract signed with Hinen. If there is no signed sales contract, the terms and conditions of the Hinen warranty card and this service commitment document will be used
